HERZO
HERZO 5" Cutting System Kit (Shroud + 4.5" Diamond Blade)
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HERZOFIRST10
Description
HERZO 125mm Cutting Dust Shroud + 115mm Mesh-Rim Diamond Blade Kit
A professional cutting solution combining the HERZO 125mm/5” Universal Cutting Shroud with the HERZO 115mm/4-1/2” Professional Mesh-Rim Diamond Blade, designed for clean, precise, and safe cutting.
Specification
Shipping & Returns
Order and Delivery Time
- Cut‑off: Mon–Sat, orders paid before 12:00 PT are prioritized for same‑day dispatch; others process next business day.
- Processing: 1–2 business days; excludes Sundays and public holidays.
- Shipping days: Monday–Saturday.
- Tracking: Tracking number and link emailed after dispatch; track on the Order Tracking page.
Shipping Cost Policy
| Region | Estimated Delivery | Standard Shipping | Free Shipping Threshold | Notes |
|---|---|---|---|---|
| U.S. Contiguous | 3–7 business days | $4.9 | Free on orders over $79 | — |
| Canada | 5–8 business days | $9.9 | Not eligible for free shipping; | Customs duties paid by recipient |
Return and Refund
- Return window: 30 days from delivery for returns/exchanges.
- Condition: Item intact with all accessories, original packaging preferred.
- How to start: Submit via your account or email support with order number and issue details.
- Return shipping: Customer pays if non‑defective; we cover wrong/defective/damaged items.
- Processing & refund: 1–3 business days after inspection; bank posting 3–5 business days.
- Exchange: Same item replacement or like‑for‑like, subject to stock.
- Not returnable: Used consumables, customized or final‑sale items unless required by law.
Support: info@herzotools.com
Include your order number and photos to speed up processing.
Learn more: Shipping Policy and Refund Policy
Warranty
- Warranty term: 12 months for main units from delivery; accessories and consumables per category policy
- Coverage: Non‑man‑made defects in materials or workmanship (functional failure, no power, structural breakage)
- Exclusions: Normal wear of consumables, misuse/modification/improper operation, minor cosmetic wear, out‑of‑spec usage, force majeure
- Proof required: Order number/invoice + issue description + clear photos or short video
- How to claim: Submit via your account or email our support team
- Resolution: Free repair, replacement, or like‑for‑like exchange upon verification, subject to stock
- Shipping: We cover shipping for verified defects; customer covers non‑defect returns/inspections
- Effective date: From carrier “delivered” scan; second‑hand/resold items excluded
Support: info@herzotools.com
To speed things up, include order number, description, and photos/video
